F.A.Q

Lucor

F.A.Q

How much is shipping?

All orders are shipped at a flat rate.

 

Pricing varies by locations

Fraudulent Orders

If an order appears to be suspicious we will cancel and refund the order in full. 

 

How long will it take my order to ship? 

Once your order ships please allow 3-5 days for domestic delivery and up to 10 days for international. 


Can I get a refund or make an exchange?

No refunds, exchange only within 30 days.


Is there a way to contact you directly?

You can email sales@thelucorbrand.com with any questions regarding your order.


I do not live in the U.S.A. Can I order online?

Yes.


Do my billing and shipping address have to match?

We require that your billing and shipping address match to prevent identity and credit card fraud.


My order was place successfully, but why I didn’t I receive an email confirmation?

During high traffic, there may be a delay in delivery of confirmation emails. If you have not received an email please refer to your junk folder. If you think you entered an incorrect email, please contact us including your order number and full name and we will resend your confirmation.